FAQ
Individual verification
- How do I complete additional verification?Nov 18, 2024Published on Nov 18, 2024Sep 22, 2026Updated on Sep 22, 2026225
- What documents are accepted as proof of sources of funds from decentralized finance?Nov 12, 2024Published on Nov 12, 2024Aug 11, 2026Updated on Aug 11, 202654
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- Guide to ID and selfie photos for identity verificationOct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 202614,708
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- How do I verify an individual account?Sep 25, 2023Published on Sep 25, 2023Aug 25, 2026Updated on Aug 25, 202632,183
- Why did my identity verification fail?Sep 5, 2023Published on Sep 5, 2023Aug 25, 2026Updated on Aug 25, 202611,671
- How do I submit my proof of address (POA)?Sep 5, 2023Published on Sep 5, 2023Aug 28, 2026Updated on Aug 28, 2026892
- How long does it take to complete my identity verification?Sep 5, 2023Published on Sep 5, 2023Aug 25, 2026Updated on Aug 25, 20267,075
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