FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 5 Aug 20264,526
- How do I change my phone number?Published on 7 Sept 2023Updated on 5 Aug 202615,112
- How do I change my email?Published on 6 Sept 2023Updated on 5 Aug 20264,325
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 5 Aug 202614,159
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 5 Aug 202616,920
- What is sub-account?Published on 22 Aug 2023Updated on 5 Aug 20261,895
- How do I close my account? (web)Published on 22 Aug 2023Updated on 5 Aug 2026475
- How do I close my account? (app)Published on 22 Aug 2023Updated on 5 Aug 2026911
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 5 Aug 2026409
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 5 Aug 2026372
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 5 Aug 2026469
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 5 Aug 2026404
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 5 Aug 2026599
- How do I change or reset my login password if I forgot my login credentials?Published on 22 Aug 2023Updated on 5 Aug 202619,863
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 5 Aug 20268,577
Showing 16-30 of 37 articles